Manthan: Analytics for every role, in every hand.
No customer, waits. Which is the simple reason decisions can't wait in retail. If what the customer wants is on your shelf, you are a winner. If it is not, you've lost an opportunity (and for all you know, a chunk of loyalty). But then again, decision without due deliberation, is unwise. How then, does the retailer balance speed with accuracy when it comes to decision-making?
We are humbled! #1 in Technology Innovation and Product Reliability
Technology Innovation is a challenge for many, for us it is the core of our being. In our debut year in the RIS News Software LeaderBoard, we are recognized as one of retail's top software vendors, ranking number 1 in Technology Innovation and Product Reliability; and receiving a dozen top 10 rankings…
Return of the Customer:Driving revenue through loyalty
Will the customer return? How often? When and Why? What can you do to ensure he comes back and asks for more? The answer to all these questions is not easy but certainly can be found. Explore these issues and more, discuss how the return of customer can improve your bottom line, how do you command and measure loyalty, and, discover how to read the customers’ mind at this exclusive conclave hosted by Manthan in Singapore.
7 out of 10 retailers do not effectively use loyalty data: Manthan- RIS research
Without effective tools and strategies to foster engagement, loyalty program members are no more loyal to retailers than other customers. The datapoints from Manthan-RIS Loyalty Management research study paint a clear picture of how majority of retailers struggle to use the data they have to drive revenue while some savvy retailers are transitioning to a new level of customer engagement and a more profitable connection to shoppers.
Retailers add to revenues with Manthan's Vendor Insights.
With Vendor Insights, it is not just productivity and effectiveness that goes up for the retailer. A unique subscription model for vendors ensures that retailers can now earn and profit from all the data that they have at their disposal. From mere information, this data also becomes the base for a better customer experience.
Wooing shoppers with personalized promotions.
The relationship between shoppers and retailers is evolving. With varied tastes and preferences, the one-size-fits-all strategy is fading fast especially in the brick-and-mortar space. What distinguishes one retailer from the other is how they utilize the data derived from these loyalty programs to create personalized experiences.